Institute of Business Logistics and General Management

Institute of Business Logistics and General Management

Logistics Services : Theoretical and Empirical Findings on Quality Perceptions

TitleLogistics Services : Theoretical and Empirical Findings on Quality Perceptions
Publication TypeBook Chapter
Year of Publication2008
AuthorsKersten, Wolfgang and Jan Koch
Secondary AuthorsKersten, Wolfgang, Thorsten Blecker and Heike Flämig
Book TitleGlobal Logistics Management
Pagination239 - 258
PublisherErich Schmidt Verlag GmbH & Co. KG
CityBerlin
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